Privacy policy

At Auralis.homes, protecting customer privacy is an essential part of our commitment to providing a secure and trustworthy shopping environment. This Privacy Policy explains how we collect, use, protect, and manage customer information when visitors browse our website, purchase men’s apparel, or communicate with our team.

1. Information We Collect

We may collect information necessary to provide shopping and customer service experiences.

Personal Information

When customers place orders, we may collect:

  • Full name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Phone number;
  • Payment-related information processed through secure payment providers.

Website Usage Information

We may automatically collect:

  • IP address;
  • Browser type;
  • Device information;
  • Pages visited;
  • Website interaction data;
  • Shopping preferences.

2. How We Use Customer Information

Auralis.homes may use collected information to:

  • Process and fulfill customer orders;
  • Arrange product shipment;
  • Provide order confirmations;
  • Send shipping updates;
  • Respond to customer questions;
  • Improve website functionality;
  • Prevent fraud and unauthorized transactions;
  • Maintain business records;
  • Improve products and customer experiences.

3. Payment Information Security

Auralis.homes does not store complete payment card details.

Payment information is processed through secure third-party payment providers that apply appropriate security safeguards.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember customer preferences;
  • Improve website navigation;
  • Analyze website performance;
  • Enhance shopping experiences.

Customers may manage cookie preferences through browser settings.

5. Information Sharing

Auralis.homes does not sell customer personal information.

We may share limited information with trusted service providers, including:

  • Payment processors;
  • Shipping carriers;
  • Website hosting providers;
  • Customer support services.

These providers only receive information necessary to perform their services.

6. Data Protection

We maintain reasonable administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, misuse, disclosure, or alteration.

Kentucky’s Consumer Data Protection Act provides eligible consumers with certain rights regarding personal data, including rights to confirm processing, access personal information, correct inaccuracies, delete certain data, and obtain portable copies where applicable.

7. Privacy Rights

Eligible customers may request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal data;
  • Information regarding data processing;
  • Portable copies of personal information.

Requests may be submitted through:

Email: [email protected]

8. Children's Privacy

Auralis.homes does not knowingly collect personal information from children in violation of applicable privacy laws.